Redress

Problem

Barangay dispute resolution spans citizens, Lupon Tagapamayapa members, and admins — each with different permissions. complain-ant (portfolio name: Redress) models complaints as the center of a relational graph: barangays, documents, history, and participants all link back to a single case record.

Data model

The README documents table roles explicitly. Complaints carry complaint_status values (PENDING, IN_PROCESS, RESOLVED, DISMISSED) with history rows for every lupon action. Admin views use drag-and-drop boards for case triage.

What it covers

• Citizen complaint filing with evidence attachments
• Lupon member status updates with audit history
• Role matrix across citizens, lupon, and admins
• Dashboard views for SLA and case volume

export type ComplaintStatus =
  | 'PENDING'
  | 'IN_PROCESS'
  | 'RESOLVED'
  | 'DISMISSED';

export type ComplaintRow = {
  id: string;
  case_title: string;
  description: string;
  status: ComplaintStatus;
  barangay_id: string | null;
};